Thursday, August 2, 2018
Cisco meeting server drops from Skype for business after 90 minutes SOLVED!
Cisco meeting server drops from Skype for business after 90 minutes SOLVED!
If you have integrated Cisco Meeting Server / Acano with Skype for Business you might experience that all the non Skype4B endpoints disconnects from the meeting after 90 minutes.
The participants joining from Skype4B clients will still be in the meeting.
Now this is solved.
I did some extensive tracing on why this happened and suspected the session timers to be the issue.
But this was not the case. It was not firewall or network related.
I registered a TAC case with Cisco on this and the pointed me to a setting in Skype for Susiness Server. And sure enough this was the case.
This is not documented in the CMS deployment guide when integrating with Skype4B.
Skype has a setting for a grace period which anonymous users are allowed in the meeting after the meeting initiator leaves the meeting.
The value is "AnonymousUserGracePeriod" and is default 90 minutes
You can check the value with this shell command:
Get-CsUserServicesConfiguration
You should see something like this:
You can change the graceperiod with this command:
In my case I set the value to 8 hours and this solved the case.
You can read more details about the gracepriod in another blog here:
The participants joining from Skype4B clients will still be in the meeting.
Now this is solved.
I did some extensive tracing on why this happened and suspected the session timers to be the issue.
But this was not the case. It was not firewall or network related.
I registered a TAC case with Cisco on this and the pointed me to a setting in Skype for Susiness Server. And sure enough this was the case.
This is not documented in the CMS deployment guide when integrating with Skype4B.
Skype has a setting for a grace period which anonymous users are allowed in the meeting after the meeting initiator leaves the meeting.
The value is "AnonymousUserGracePeriod" and is default 90 minutes
You can check the value with this shell command:
Get-CsUserServicesConfiguration
You should see something like this:
You can change the graceperiod with this command:
Get-CsUserServicesConfiguration | Set-CsUserServicesConfiguration -AnonymousUserGracePeriod "08:00:00"
You can read more details about the gracepriod in another blog here: